Home      About Us       News Room        “Into the Light” Blog        Contact Us      Client Login

CALL FOR MORE INFORMATION: 480-545-9095 or 480-223-2230

Building Trust to Improve Performance: Management’s Courageous Choice for Change

Location: On-Site only
Length: One Day Seminar
Number of Participants: unlimited
Materials: Comprehensive workbook with summary of slide content, case studies
Follow-Up Monitoring: 3-month follow-up with the ability to make phone calls and send emails to the instructor regarding questions specific to this training content.

Class Description: The connection between trust and performance is poorly understood. Trust is undervalued by most management teams, and may even be viewed as an “optional” culture characteristic that management can choose or not choose to pursue. Without trust,

  1. Companies cannot achieve true optimization.
  2. Change slows down.
  3. Important problems go unsolved for years.
  4. Management works harder at maintaining their power than empowering their people.

 

Morning Agenda: Management’s Role in Building Trust

  • Management actions that erode trust
    • Management decision tools and processes - Numbers and trust
    • Management interaction within the management team
    • Management interaction with the workforce
    • Examples of actual business scenarios
  • Management actions the build trust
    • Management decision tools and processes - Numbers and trust
    • Management interaction within the management team
    • Management interaction with the workforce
    • Examples of actual business scenarios

 

Afternoon Agenda: Situational Awareness training

  • Case Studies based on real-life business scenarios.
  • Apply new insights and “a-ha moments” from morning session.
  • Group exercises and discussions about actions required to build trust.
  • Gives attendees a chance to “practice” new choices when it doesn’t count. 
  • Summary of insights from group discussions, recap of takeaways.

 

Who Should Attend: Executives, Middle Management, Department Heads and Supervisors

Takeaways include:

  • New awareness about barriers that tear down trust.  
  • Strategies for improving performance without investing in systems or equipment.
  • Awareness of links between trust, performance, culture, projects & access to potential.  
  • Management choices that shift a culture from reactive to proactive while building trust.
  • Perspectives about building trust that can be applied in the workplace the very next day.

 

 


© 3RD STAGE MANAGEMENT
OptimiZ Consulting LLC